Job Details

Axis Bank Recruitment 2020 Hiring As Assistant Manager For Any Degree |Customer Service Officer

Axis Bank Recruitment 2020 Hiring As Assistant Manager For Any Degree |Customer Service Officer

  • Delhi/NCR Jobs
  • 2020-03-03 23:24:16


About the Company: Axis Bank is the fifth-largest Indian bank offering a wide assortment of financial products. The bank has its head office in Mumbai, Maharashtra. It has 4,050 branches, 11,801 ATMs and 4,917 cash recyclers spread across the country as of 31 March 2019 and nine international offices

Job Profile: Customer Service Officer 

Role – Customer Service Officer

Grade – Assistant Manager

Location – At any Axis Bank Branch across the country

Degree Needed: Any Degree

CTC: Rs 4.12 LPA

Eligibility Criteria*

  • Both Graduates & Post Graduates from any stream with:
    • 50% and above in their FINAL year of graduation OR
    • The aggregate of 50% and above in all years of Graduation
  • Candidates in the Final Year of their Graduation/Post Graduation who have appeared for their examination & are awaiting results are also eligible for the program. However, final year mark sheet & degree certificate will have to be submitted by June 2020.
  • Age Limit – Minimum 21 years and max 30 years (born on or after 1st April 1990).
Job Description:
Customer Engagement & Cross-Sell
  • Responsible for Engagement with Mapped book Portfolio Customers in order to deepen the account & strengthen the banking relationship.
  • Responsible for generation of fee income through cross sell sale of Retails Asset Products (Loan Products), Credit / Debit Cards, Retail Forex and Investment Banking Products (Life Insurance – LI, General Insurance – GI, Mutual Funds – MF, etc. to the existing customer base
  • Responsible for lead generation for Saving and Current Account – CASA to new customers and deepening of account balances for existing customers
  • Responsible for increasing digital penetration (IB/MB/Bill Pay registration & Activation) in the existing base.
  • The sales and marketing activities need to be done mainly from the branch itself.
Customer Service and Operations
Responsible for timely processing of bank transactions like
  • Non-financial Service requests
  • Funds tr

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